Return Policy
At EmuRoyale, we strive to provide quality products and excellent service. If you’re not satisfied with your purchase, our return policy ensures a smooth process.
Returns & Exchanges
- Items can be returned within 14 days of delivery.
- Products must be unused, in original packaging, and in resellable condition.
- Sale items are non-returnable.
- Customers are responsible for return shipping costs.
Refunds
- Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
- Refunds are issued to the original payment method.
- Shipping fees are non-refundable.
How to Initiate a Return
- Contact our support team at info@emuroyale.com with your order details.
- We’ll provide instructions for the return process.
For any questions, feel free to reach out to our support team. We appreciate your business!